Need Help?

If you need help, send email to support@bitlasso.com. Please include the following information with your email:
  • What product and version you are using
  • Mac OS X version (e.g., 10.12).
  • What you expected to happen vs what actually happened.
  • Screenshots if at all possible. You can edit or crop the screenshots to remove anything sensitive if needed.
You will generally receive a reply within a business day.

Feedback

Send me your feedback here--bugs, feature suggestions, or anything you'd like to say! I want to build the best possible products and need your help to do that!

Reveal Support


Installation (Mac)

Search Tips

Entering a License Key

Release History and Bug Fixes

External Disks and
Network Volumes

Trial Mode vs Licensed



Known Limitations

Autosupport

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