Need Help?

If you need help, send email to Please include the following information with your email:
  • What product and version you are using
  • Mac OS X version (e.g., 10.12).
  • What you expected to happen vs what actually happened.
  • Screenshots if at all possible. You can edit or crop the screenshots to remove anything sensitive if needed.
You will generally receive a reply within a business day.


Send me your feedback here--bugs, feature suggestions, or anything you'd like to say! I want to build the best possible products and need your help to do that!

Reveal Support

Installation (Mac)

Search Tips

Entering a License Key

Release History and Bug Fixes

External Disks and
Network Volumes

Trial Mode vs Licensed

Known Limitations


Is your inbox lonely? Sign up to hear about new products and special offers: